Privacy Policy

This privacy statement discloses the privacy practices for www.wonther.com. Your privacy is very important to us, we value sustainability and transparency, and your support and respect means everything to us! We are committed most to protecting your privacy and encourage you to periodically review this page to be informed regarding any changes on the site and how we protect the information you disclose to us.

Information on Collection 

We are committed to providing an unparalleled customer service and outstanding value regarding your purchases, while respecting and protecting the privacy of our customers. To better serve you, we may collect and maintain certain information regarding your service preferences, dates of special occasions related to you and people you buy gifts for (e.g., birthdays), billing and shipping information etc. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. 

Personal information

Registration: When you subscribe to our newsletters or when you make your first purchase on our site. At all times, your personal information is accessible to you to review, edit, or update by logging into your account.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment: If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). At checkout, we require the credit card Verification Value (CVV) code with every online purchase made with MasterCard and Visa Cards. The CVV is a 3 or 4 digit code that is used to secure "card not present" transactions over the internet. This security feature is designed to protect you against consumer fraud. Your purchase transaction data is stored only if it is necessary to complete your purchase transaction. Once that is completed, your purchase transaction information is deleted.

External Links 

This website may contain links to other sites. For example: a credit card processing company or a courier company. We encourage our users to be aware when they leave our site and to read the privacy statements of all other websites that collect personally identifiable information. This privacy policy applies solely to information collected by www.wonther.com and any other group website if stated above.

Cookies 

Cookies are small pieces of information saved by your browser onto your computer. We use cookies to store information, such as your personal preferences when visiting our website. Cookies enable us to track and target the interests of our users in aggregate by analyzing popular areas and products, in order to enhance future experiences on our site. If you do not want information collected through the use of cookies, there are simple procedures in most browsers that allow you to delete existing cookies, to automatically decline cookies, or to be given the choice of declining or accepting the transfer of particular cookies to your computer. However, by doing so, this may interfere with the way you interact with our website, or other websites. This may also affect, or unable you to login to our website, programs or other websites on the Internet.

Data protection confidentiality and security

We want you to know that we protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. In this sense, we declare and guarantee that we have established all the technical means at our disposal to avoid the loss, misuse, alteration, unauthorized access and theft of the data provided by our users.

Rights of data subjects:

- Right to access: access data (upon request) and all information regarding their processing operations;

- Right to obtain the rectification of personal data.

- Right to erasure: request the deletion of personal data, as long as they are no longer necessary for the purpose for which they were collected and/or for the fulfillment of any legal obligations by Wonther Lda., and, in certain cases, the request for limitation of personal data treatment;

- Right to portability of the data and to receive a copy of the data that concerns them.

- Right to object to direct marketing. 

The user can exercise their rights by sending an email to: info@wonther.com, indicating the reason for the request.

Changes to our Privacy Policy 

We reserve the right to change this privacy policy, and any of our policies or procedures concerning the treatment of information collected through the site. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. You can determine when this privacy policy was last revised by referring to the date at the top of this page.

Questions or Comments

If you have questions about this privacy policy, please contact us. You may also send us your comments about the website or the shopping experience in general by writing to us at info@wonther.com